Renew password link has expired
I have an issue with the reinitialization of the password.
When the user asks to renew the password, he receives the email (until now, all is working).
When he clicks on the button, he access to the website but with the error message "the link has expired" so he cannot update/change his password.
My Magento website is 2.2.7, has not so much installed extensions, and none of them should surcharge the password feature.
How can I solve this issue ?
magento2 password
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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add a comment |
I have an issue with the reinitialization of the password.
When the user asks to renew the password, he receives the email (until now, all is working).
When he clicks on the button, he access to the website but with the error message "the link has expired" so he cannot update/change his password.
My Magento website is 2.2.7, has not so much installed extensions, and none of them should surcharge the password feature.
How can I solve this issue ?
magento2 password
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago
add a comment |
I have an issue with the reinitialization of the password.
When the user asks to renew the password, he receives the email (until now, all is working).
When he clicks on the button, he access to the website but with the error message "the link has expired" so he cannot update/change his password.
My Magento website is 2.2.7, has not so much installed extensions, and none of them should surcharge the password feature.
How can I solve this issue ?
magento2 password
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I have an issue with the reinitialization of the password.
When the user asks to renew the password, he receives the email (until now, all is working).
When he clicks on the button, he access to the website but with the error message "the link has expired" so he cannot update/change his password.
My Magento website is 2.2.7, has not so much installed extensions, and none of them should surcharge the password feature.
How can I solve this issue ?
magento2 password
magento2 password
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 19 mins ago
AubinAubin
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 19 mins ago
AubinAubin
1
asked 19 mins ago
AubinAubin
1
1
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago
add a comment |
have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago
have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago
have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago
add a comment |
1 Answer
1
active
oldest
votes
Try to update Recovery Link Expiration Period
Stores -> Configuration -> Customers -> Customer Configuration -> Password Options -> Recovery Link Expiration Period (hours)
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
add a comment |
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Try to update Recovery Link Expiration Period
Stores -> Configuration -> Customers -> Customer Configuration -> Password Options -> Recovery Link Expiration Period (hours)
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
add a comment |
Try to update Recovery Link Expiration Period
Stores -> Configuration -> Customers -> Customer Configuration -> Password Options -> Recovery Link Expiration Period (hours)
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
add a comment |
Try to update Recovery Link Expiration Period
Stores -> Configuration -> Customers -> Customer Configuration -> Password Options -> Recovery Link Expiration Period (hours)
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
Try to update Recovery Link Expiration Period
Stores -> Configuration -> Customers -> Customer Configuration -> Password Options -> Recovery Link Expiration Period (hours)
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
answered 4 mins ago
Ylgen GuxholliYlgen Guxholli
790415
790415
add a comment |
add a comment |
Aubin is a new contributor. Be nice, and check out our Code of Conduct.
Aubin is a new contributor. Be nice, and check out our Code of Conduct.
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have you override controller createpassword in your any extension?
– Dharmendra Jadav
18 mins ago