500 error when adding to cart for some customers












0















Some of my customers have some strange behavior (Magento 2.2.7) :
when they try to add a product to the cart, the spinner is loading forever.
I detect a 500 error in the console :



mydomain.com/customer/section/load/?sections=cart%2Cmessages&update_section_id=true&_=1547657718709


And I have this in the logs :



PHP Fatal error:  Uncaught TypeError: Return value of Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver::getChildProduct()
must be an instance of Magento\Catalog\Model\Product, null returned
in
/data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php:83nStack
trace:n#0
/data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php(51): Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getChildProduct(Object(Magento\Quote\Model\Quote\Item))n#1
/data/www/mystore/prod/vendor/magento/module-catalog/Model/Product/Configuration/Item/ItemResolverComposite.php(44):
Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getFinalProduct(Object(Magento\Quote\Model\Quote\Item))n#2
/data/www/mystore/prod/vendor/magento/module-checkout/CustomerData/DefaultItem.php(129):
Magento\Catalog\Model\P in
/data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php
on line 83, referer: mydomain/catalogsearch/result/?q=+test


I did not found any info about this error anywhere, maybe you can help me ?










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    0















    Some of my customers have some strange behavior (Magento 2.2.7) :
    when they try to add a product to the cart, the spinner is loading forever.
    I detect a 500 error in the console :



    mydomain.com/customer/section/load/?sections=cart%2Cmessages&update_section_id=true&_=1547657718709


    And I have this in the logs :



    PHP Fatal error:  Uncaught TypeError: Return value of Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver::getChildProduct()
    must be an instance of Magento\Catalog\Model\Product, null returned
    in
    /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php:83nStack
    trace:n#0
    /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php(51): Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getChildProduct(Object(Magento\Quote\Model\Quote\Item))n#1
    /data/www/mystore/prod/vendor/magento/module-catalog/Model/Product/Configuration/Item/ItemResolverComposite.php(44):
    Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getFinalProduct(Object(Magento\Quote\Model\Quote\Item))n#2
    /data/www/mystore/prod/vendor/magento/module-checkout/CustomerData/DefaultItem.php(129):
    Magento\Catalog\Model\P in
    /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php
    on line 83, referer: mydomain/catalogsearch/result/?q=+test


    I did not found any info about this error anywhere, maybe you can help me ?










    share|improve this question









    New contributor




    Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      0












      0








      0








      Some of my customers have some strange behavior (Magento 2.2.7) :
      when they try to add a product to the cart, the spinner is loading forever.
      I detect a 500 error in the console :



      mydomain.com/customer/section/load/?sections=cart%2Cmessages&update_section_id=true&_=1547657718709


      And I have this in the logs :



      PHP Fatal error:  Uncaught TypeError: Return value of Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver::getChildProduct()
      must be an instance of Magento\Catalog\Model\Product, null returned
      in
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php:83nStack
      trace:n#0
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php(51): Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getChildProduct(Object(Magento\Quote\Model\Quote\Item))n#1
      /data/www/mystore/prod/vendor/magento/module-catalog/Model/Product/Configuration/Item/ItemResolverComposite.php(44):
      Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getFinalProduct(Object(Magento\Quote\Model\Quote\Item))n#2
      /data/www/mystore/prod/vendor/magento/module-checkout/CustomerData/DefaultItem.php(129):
      Magento\Catalog\Model\P in
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php
      on line 83, referer: mydomain/catalogsearch/result/?q=+test


      I did not found any info about this error anywhere, maybe you can help me ?










      share|improve this question









      New contributor




      Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      Some of my customers have some strange behavior (Magento 2.2.7) :
      when they try to add a product to the cart, the spinner is loading forever.
      I detect a 500 error in the console :



      mydomain.com/customer/section/load/?sections=cart%2Cmessages&update_section_id=true&_=1547657718709


      And I have this in the logs :



      PHP Fatal error:  Uncaught TypeError: Return value of Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver::getChildProduct()
      must be an instance of Magento\Catalog\Model\Product, null returned
      in
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php:83nStack
      trace:n#0
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php(51): Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getChildProduct(Object(Magento\Quote\Model\Quote\Item))n#1
      /data/www/mystore/prod/vendor/magento/module-catalog/Model/Product/Configuration/Item/ItemResolverComposite.php(44):
      Magento\ConfigurableProduct\Model\Product\Configuration\Item\ItemProductResolver-getFinalProduct(Object(Magento\Quote\Model\Quote\Item))n#2
      /data/www/mystore/prod/vendor/magento/module-checkout/CustomerData/DefaultItem.php(129):
      Magento\Catalog\Model\P in
      /data/www/mystore/prod/vendor/magento/module-configurable-product/Model/Product/Configuration/Item/ItemProductResolver.php
      on line 83, referer: mydomain/catalogsearch/result/?q=+test


      I did not found any info about this error anywhere, maybe you can help me ?







      magento2 http-error-500






      share|improve this question









      New contributor




      Aubin is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question









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      share|improve this question




      share|improve this question








      edited 12 mins ago









      Rama Chandran M

      2,71181430




      2,71181430






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      asked 14 mins ago









      AubinAubin

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      Check out our Code of Conduct.






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