Something went wrong while saving the new password Magento 2












7















When I update my password with the "Reset my password" page, it shows me this error: "Something went wrong while saving the new password.".
Please check the screenshot.
I have tried to NULL the rp_token value, but it is not working.



enter image description here










share|improve this question

























  • Having the same issue, check this report: github.com/magento/magento2/issues/18256

    – Noewt
    Nov 15 '18 at 11:40











  • This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

    – Manashvi Birla
    Nov 15 '18 at 12:05











  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

    – Rama Chandran M
    Nov 15 '18 at 12:08
















7















When I update my password with the "Reset my password" page, it shows me this error: "Something went wrong while saving the new password.".
Please check the screenshot.
I have tried to NULL the rp_token value, but it is not working.



enter image description here










share|improve this question

























  • Having the same issue, check this report: github.com/magento/magento2/issues/18256

    – Noewt
    Nov 15 '18 at 11:40











  • This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

    – Manashvi Birla
    Nov 15 '18 at 12:05











  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

    – Rama Chandran M
    Nov 15 '18 at 12:08














7












7








7








When I update my password with the "Reset my password" page, it shows me this error: "Something went wrong while saving the new password.".
Please check the screenshot.
I have tried to NULL the rp_token value, but it is not working.



enter image description here










share|improve this question
















When I update my password with the "Reset my password" page, it shows me this error: "Something went wrong while saving the new password.".
Please check the screenshot.
I have tried to NULL the rp_token value, but it is not working.



enter image description here







magento2 password password-recovery change-password






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 9 mins ago









Super Chafouin

1376




1376










asked Oct 31 '18 at 11:53









Sunny RahevarSunny Rahevar

960112




960112













  • Having the same issue, check this report: github.com/magento/magento2/issues/18256

    – Noewt
    Nov 15 '18 at 11:40











  • This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

    – Manashvi Birla
    Nov 15 '18 at 12:05











  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

    – Rama Chandran M
    Nov 15 '18 at 12:08



















  • Having the same issue, check this report: github.com/magento/magento2/issues/18256

    – Noewt
    Nov 15 '18 at 11:40











  • This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

    – Manashvi Birla
    Nov 15 '18 at 12:05











  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

    – Rama Chandran M
    Nov 15 '18 at 12:08

















Having the same issue, check this report: github.com/magento/magento2/issues/18256

– Noewt
Nov 15 '18 at 11:40





Having the same issue, check this report: github.com/magento/magento2/issues/18256

– Noewt
Nov 15 '18 at 11:40













This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

– Manashvi Birla
Nov 15 '18 at 12:05





This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

– Manashvi Birla
Nov 15 '18 at 12:05













While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

– Rama Chandran M
Nov 15 '18 at 12:08





While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review

– Rama Chandran M
Nov 15 '18 at 12:08










1 Answer
1






active

oldest

votes


















0














First login to your server with SSH, then go to the folder root of site.
Next, create a new admin user by using the command below:



php bin/magento admin:user:create --admin-user="demo" --admin-password="demo123" --admin-email="demo@gmail.com" --admin-firstname="Lof of" --admin-lastname="Coder"


Login to admin panel using the new account, then change the password of account that you lost






share|improve this answer
























  • I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

    – Sunny Rahevar
    Oct 31 '18 at 12:22











  • you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

    – sheraz khan
    Oct 31 '18 at 12:35











  • So do you have the solution for the front end side?

    – Sunny Rahevar
    Oct 31 '18 at 12:45











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1 Answer
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active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









0














First login to your server with SSH, then go to the folder root of site.
Next, create a new admin user by using the command below:



php bin/magento admin:user:create --admin-user="demo" --admin-password="demo123" --admin-email="demo@gmail.com" --admin-firstname="Lof of" --admin-lastname="Coder"


Login to admin panel using the new account, then change the password of account that you lost






share|improve this answer
























  • I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

    – Sunny Rahevar
    Oct 31 '18 at 12:22











  • you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

    – sheraz khan
    Oct 31 '18 at 12:35











  • So do you have the solution for the front end side?

    – Sunny Rahevar
    Oct 31 '18 at 12:45
















0














First login to your server with SSH, then go to the folder root of site.
Next, create a new admin user by using the command below:



php bin/magento admin:user:create --admin-user="demo" --admin-password="demo123" --admin-email="demo@gmail.com" --admin-firstname="Lof of" --admin-lastname="Coder"


Login to admin panel using the new account, then change the password of account that you lost






share|improve this answer
























  • I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

    – Sunny Rahevar
    Oct 31 '18 at 12:22











  • you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

    – sheraz khan
    Oct 31 '18 at 12:35











  • So do you have the solution for the front end side?

    – Sunny Rahevar
    Oct 31 '18 at 12:45














0












0








0







First login to your server with SSH, then go to the folder root of site.
Next, create a new admin user by using the command below:



php bin/magento admin:user:create --admin-user="demo" --admin-password="demo123" --admin-email="demo@gmail.com" --admin-firstname="Lof of" --admin-lastname="Coder"


Login to admin panel using the new account, then change the password of account that you lost






share|improve this answer













First login to your server with SSH, then go to the folder root of site.
Next, create a new admin user by using the command below:



php bin/magento admin:user:create --admin-user="demo" --admin-password="demo123" --admin-email="demo@gmail.com" --admin-firstname="Lof of" --admin-lastname="Coder"


Login to admin panel using the new account, then change the password of account that you lost







share|improve this answer












share|improve this answer



share|improve this answer










answered Oct 31 '18 at 12:19









sheraz khansheraz khan

15511




15511













  • I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

    – Sunny Rahevar
    Oct 31 '18 at 12:22











  • you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

    – sheraz khan
    Oct 31 '18 at 12:35











  • So do you have the solution for the front end side?

    – Sunny Rahevar
    Oct 31 '18 at 12:45



















  • I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

    – Sunny Rahevar
    Oct 31 '18 at 12:22











  • you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

    – sheraz khan
    Oct 31 '18 at 12:35











  • So do you have the solution for the front end side?

    – Sunny Rahevar
    Oct 31 '18 at 12:45

















I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

– Sunny Rahevar
Oct 31 '18 at 12:22





I am talking about the front end side.So why is should create the new admin?Do you think is it related to my issue?

– Sunny Rahevar
Oct 31 '18 at 12:22













you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

– sheraz khan
Oct 31 '18 at 12:35





you haven't mention that this is for frontend, i thought you are trying to reset your admin side password

– sheraz khan
Oct 31 '18 at 12:35













So do you have the solution for the front end side?

– Sunny Rahevar
Oct 31 '18 at 12:45





So do you have the solution for the front end side?

– Sunny Rahevar
Oct 31 '18 at 12:45


















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