Magento Payment Methods Not Showing - Shows a CC Form Instead












1















I have noticed a strange issue recently on the Magento checkout. The same thing occurs whether I am using the default onpage Magento checkout, or if I am using the lotusbreath onepage checkout extension.



When I go to the checkout, there is a credit card form, in place of where you would usually have a list of payment methods (PayPal, Pay In Store, Sage Pay etc.). I can not see these other options now.



When I load the page, I do see them load, very briefly, but they are immediatley replaced by this form. I have disabled all payment methods, apart from pay in store, sag pay and paypal. Sage pay takes the user to their website to process payments, so the form does not belong to that.



Where could this come from?










share|improve this question





























    1















    I have noticed a strange issue recently on the Magento checkout. The same thing occurs whether I am using the default onpage Magento checkout, or if I am using the lotusbreath onepage checkout extension.



    When I go to the checkout, there is a credit card form, in place of where you would usually have a list of payment methods (PayPal, Pay In Store, Sage Pay etc.). I can not see these other options now.



    When I load the page, I do see them load, very briefly, but they are immediatley replaced by this form. I have disabled all payment methods, apart from pay in store, sag pay and paypal. Sage pay takes the user to their website to process payments, so the form does not belong to that.



    Where could this come from?










    share|improve this question



























      1












      1








      1


      1






      I have noticed a strange issue recently on the Magento checkout. The same thing occurs whether I am using the default onpage Magento checkout, or if I am using the lotusbreath onepage checkout extension.



      When I go to the checkout, there is a credit card form, in place of where you would usually have a list of payment methods (PayPal, Pay In Store, Sage Pay etc.). I can not see these other options now.



      When I load the page, I do see them load, very briefly, but they are immediatley replaced by this form. I have disabled all payment methods, apart from pay in store, sag pay and paypal. Sage pay takes the user to their website to process payments, so the form does not belong to that.



      Where could this come from?










      share|improve this question
















      I have noticed a strange issue recently on the Magento checkout. The same thing occurs whether I am using the default onpage Magento checkout, or if I am using the lotusbreath onepage checkout extension.



      When I go to the checkout, there is a credit card form, in place of where you would usually have a list of payment methods (PayPal, Pay In Store, Sage Pay etc.). I can not see these other options now.



      When I load the page, I do see them load, very briefly, but they are immediatley replaced by this form. I have disabled all payment methods, apart from pay in store, sag pay and paypal. Sage pay takes the user to their website to process payments, so the form does not belong to that.



      Where could this come from?







      magento-1.9 checkout onepage-checkout security onestepcheckout






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Aug 29 '16 at 13:45









      Fabian Schmengler

      54.4k20130341




      54.4k20130341










      asked Aug 8 '16 at 0:09









      ShaunShaun

      638




      638






















          3 Answers
          3






          active

          oldest

          votes


















          2














          This sounds like your site has been hacked. I'm sure this credit card form is displayed via JavaScript and sends entered credit card data to some unknown server far away, stealing your customers credit cards.



          Take the site offline immediately and then start investigating the PHP code and other files, as well as configurations where scripts could have been added (often in System > Configuration > Design).



          Then change passwords, make sure, that all security patches are applied and server software is up to date.



          You will also have to notify your customers about this exploit, if people were trying to buy on your site while this form was in place.



          See also: What should you do with the hacked installation?






          share|improve this answer

































            0














            I also had the same issue and now been solved by these simple steps.
            Just check or any miscellaneous scripts in head section.
            If found any encrypted script, then



            Go to ->System-> Configuration-> Design ->HTML Head->Miscellaneous Scripts.



            And delete all this script content.(Note take a backup of full site before performing deletion).
            Save all the changes.






            share|improve this answer

































              0














              I am unfortunately experiencing the same issue. Cropped up yesterday. Done full server scan and did not find any files infected related to this.
              It seems to be using Javascript payment.switchMethod('sagepaydirectpro') that shows the form but I am not certain. I've had to disable the site until I can find a resolve.
              Checked Design Config for scripts but couldn't find anything.
              Any help would be appreciated.






              share|improve this answer























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                3 Answers
                3






                active

                oldest

                votes








                3 Answers
                3






                active

                oldest

                votes









                active

                oldest

                votes






                active

                oldest

                votes









                2














                This sounds like your site has been hacked. I'm sure this credit card form is displayed via JavaScript and sends entered credit card data to some unknown server far away, stealing your customers credit cards.



                Take the site offline immediately and then start investigating the PHP code and other files, as well as configurations where scripts could have been added (often in System > Configuration > Design).



                Then change passwords, make sure, that all security patches are applied and server software is up to date.



                You will also have to notify your customers about this exploit, if people were trying to buy on your site while this form was in place.



                See also: What should you do with the hacked installation?






                share|improve this answer






























                  2














                  This sounds like your site has been hacked. I'm sure this credit card form is displayed via JavaScript and sends entered credit card data to some unknown server far away, stealing your customers credit cards.



                  Take the site offline immediately and then start investigating the PHP code and other files, as well as configurations where scripts could have been added (often in System > Configuration > Design).



                  Then change passwords, make sure, that all security patches are applied and server software is up to date.



                  You will also have to notify your customers about this exploit, if people were trying to buy on your site while this form was in place.



                  See also: What should you do with the hacked installation?






                  share|improve this answer




























                    2












                    2








                    2







                    This sounds like your site has been hacked. I'm sure this credit card form is displayed via JavaScript and sends entered credit card data to some unknown server far away, stealing your customers credit cards.



                    Take the site offline immediately and then start investigating the PHP code and other files, as well as configurations where scripts could have been added (often in System > Configuration > Design).



                    Then change passwords, make sure, that all security patches are applied and server software is up to date.



                    You will also have to notify your customers about this exploit, if people were trying to buy on your site while this form was in place.



                    See also: What should you do with the hacked installation?






                    share|improve this answer















                    This sounds like your site has been hacked. I'm sure this credit card form is displayed via JavaScript and sends entered credit card data to some unknown server far away, stealing your customers credit cards.



                    Take the site offline immediately and then start investigating the PHP code and other files, as well as configurations where scripts could have been added (often in System > Configuration > Design).



                    Then change passwords, make sure, that all security patches are applied and server software is up to date.



                    You will also have to notify your customers about this exploit, if people were trying to buy on your site while this form was in place.



                    See also: What should you do with the hacked installation?







                    share|improve this answer














                    share|improve this answer



                    share|improve this answer








                    edited Apr 13 '17 at 12:55









                    Community

                    1




                    1










                    answered Aug 29 '16 at 13:51









                    Fabian SchmenglerFabian Schmengler

                    54.4k20130341




                    54.4k20130341

























                        0














                        I also had the same issue and now been solved by these simple steps.
                        Just check or any miscellaneous scripts in head section.
                        If found any encrypted script, then



                        Go to ->System-> Configuration-> Design ->HTML Head->Miscellaneous Scripts.



                        And delete all this script content.(Note take a backup of full site before performing deletion).
                        Save all the changes.






                        share|improve this answer






























                          0














                          I also had the same issue and now been solved by these simple steps.
                          Just check or any miscellaneous scripts in head section.
                          If found any encrypted script, then



                          Go to ->System-> Configuration-> Design ->HTML Head->Miscellaneous Scripts.



                          And delete all this script content.(Note take a backup of full site before performing deletion).
                          Save all the changes.






                          share|improve this answer




























                            0












                            0








                            0







                            I also had the same issue and now been solved by these simple steps.
                            Just check or any miscellaneous scripts in head section.
                            If found any encrypted script, then



                            Go to ->System-> Configuration-> Design ->HTML Head->Miscellaneous Scripts.



                            And delete all this script content.(Note take a backup of full site before performing deletion).
                            Save all the changes.






                            share|improve this answer















                            I also had the same issue and now been solved by these simple steps.
                            Just check or any miscellaneous scripts in head section.
                            If found any encrypted script, then



                            Go to ->System-> Configuration-> Design ->HTML Head->Miscellaneous Scripts.



                            And delete all this script content.(Note take a backup of full site before performing deletion).
                            Save all the changes.







                            share|improve this answer














                            share|improve this answer



                            share|improve this answer








                            edited Sep 27 '17 at 3:37









                            Manoj Deswal

                            4,28591743




                            4,28591743










                            answered Aug 11 '16 at 11:34









                            Jayank ChopraJayank Chopra

                            1




                            1























                                0














                                I am unfortunately experiencing the same issue. Cropped up yesterday. Done full server scan and did not find any files infected related to this.
                                It seems to be using Javascript payment.switchMethod('sagepaydirectpro') that shows the form but I am not certain. I've had to disable the site until I can find a resolve.
                                Checked Design Config for scripts but couldn't find anything.
                                Any help would be appreciated.






                                share|improve this answer




























                                  0














                                  I am unfortunately experiencing the same issue. Cropped up yesterday. Done full server scan and did not find any files infected related to this.
                                  It seems to be using Javascript payment.switchMethod('sagepaydirectpro') that shows the form but I am not certain. I've had to disable the site until I can find a resolve.
                                  Checked Design Config for scripts but couldn't find anything.
                                  Any help would be appreciated.






                                  share|improve this answer


























                                    0












                                    0








                                    0







                                    I am unfortunately experiencing the same issue. Cropped up yesterday. Done full server scan and did not find any files infected related to this.
                                    It seems to be using Javascript payment.switchMethod('sagepaydirectpro') that shows the form but I am not certain. I've had to disable the site until I can find a resolve.
                                    Checked Design Config for scripts but couldn't find anything.
                                    Any help would be appreciated.






                                    share|improve this answer













                                    I am unfortunately experiencing the same issue. Cropped up yesterday. Done full server scan and did not find any files infected related to this.
                                    It seems to be using Javascript payment.switchMethod('sagepaydirectpro') that shows the form but I am not certain. I've had to disable the site until I can find a resolve.
                                    Checked Design Config for scripts but couldn't find anything.
                                    Any help would be appreciated.







                                    share|improve this answer












                                    share|improve this answer



                                    share|improve this answer










                                    answered 6 hours ago









                                    ChrisChris

                                    12




                                    12






























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