Is there a bug in default customer group for registered customers?
In my Magento website, guest checkout is disabled.
The customer should either register or login using existing account.
By default, the registered customers will be put under "General" customer group is a known fact.
But in our site, the registered customers are shown as "NOT LOGGED IN" customers.
Under Customers-> Manage Customers in the admin panel.
I know this is impossible by default, but it is happening.
Is there any known bug, which is causing this.
There are no custom modules which alter this behavior, in our site (Magento EE 1.12.0.0).
Can anybody help me with this?
magento-1.7 admin magento-enterprise customer
edited 12 mins ago
Utsav Gupta
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
add a comment |
In my Magento website, guest checkout is disabled.
The customer should either register or login using existing account.
By default, the registered customers will be put under "General" customer group is a known fact.
But in our site, the registered customers are shown as "NOT LOGGED IN" customers.
Under Customers-> Manage Customers in the admin panel.
I know this is impossible by default, but it is happening.
Is there any known bug, which is causing this.
There are no custom modules which alter this behavior, in our site (Magento EE 1.12.0.0).
Can anybody help me with this?
magento-1.7 admin magento-enterprise customer
edited 12 mins ago
Utsav Gupta
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
add a comment |
In my Magento website, guest checkout is disabled.
The customer should either register or login using existing account.
By default, the registered customers will be put under "General" customer group is a known fact.
But in our site, the registered customers are shown as "NOT LOGGED IN" customers.
Under Customers-> Manage Customers in the admin panel.
I know this is impossible by default, but it is happening.
Is there any known bug, which is causing this.
There are no custom modules which alter this behavior, in our site (Magento EE 1.12.0.0).
Can anybody help me with this?
magento-1.7 admin magento-enterprise customer
edited 12 mins ago
Utsav Gupta
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
In my Magento website, guest checkout is disabled.
The customer should either register or login using existing account.
By default, the registered customers will be put under "General" customer group is a known fact.
But in our site, the registered customers are shown as "NOT LOGGED IN" customers.
Under Customers-> Manage Customers in the admin panel.
I know this is impossible by default, but it is happening.
Is there any known bug, which is causing this.
There are no custom modules which alter this behavior, in our site (Magento EE 1.12.0.0).
Can anybody help me with this?
magento-1.7 admin magento-enterprise customer
magento-1.7 admin magento-enterprise customer
edited 12 mins ago
Utsav Gupta
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
edited 12 mins ago
Utsav Gupta
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
edited 12 mins ago
Utsav Gupta
14212
edited 12 mins ago
Utsav Gupta
14212
edited 12 mins ago
Utsav Gupta
14212
14212
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
asked Jun 12 '13 at 10:21
ShathishShathish
1,99922455
1,99922455
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
The default customer group id can be configured under
System > Configuration > Customer Configuration > Create New Account Options
Check the value of the Default Group select field. Also check if you override that setting on a store view level.
UPDATE: If you deleted the configured customer group (e.g. General), and then created a new one with the same name, it would actually lead to the behavior you describe. Run the following SQL to check:
SELECT c.*, cg.customer_group_code AS `The Real Group Code`
FROM core_config_data AS c
LEFT JOIN customer_group AS cg ON c.value = cg.customer_group_id
WHERE path = 'customer/create_account/default_group';
The query will also show any store level overrides. Maybe you can add the result to the original question.
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
add a comment |
Review customer_group table, there is should be following groups with correct id:
0 - Not Logged In
1 - General
2 - Wholesale
3 - Retailer
Maybe during db importing/exporting id filed was generated incorrectly.
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
The default customer group id can be configured under
System > Configuration > Customer Configuration > Create New Account Options
Check the value of the Default Group select field. Also check if you override that setting on a store view level.
UPDATE: If you deleted the configured customer group (e.g. General), and then created a new one with the same name, it would actually lead to the behavior you describe. Run the following SQL to check:
SELECT c.*, cg.customer_group_code AS `The Real Group Code`
FROM core_config_data AS c
LEFT JOIN customer_group AS cg ON c.value = cg.customer_group_id
WHERE path = 'customer/create_account/default_group';
The query will also show any store level overrides. Maybe you can add the result to the original question.
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
add a comment |
The default customer group id can be configured under
System > Configuration > Customer Configuration > Create New Account Options
Check the value of the Default Group select field. Also check if you override that setting on a store view level.
UPDATE: If you deleted the configured customer group (e.g. General), and then created a new one with the same name, it would actually lead to the behavior you describe. Run the following SQL to check:
SELECT c.*, cg.customer_group_code AS `The Real Group Code`
FROM core_config_data AS c
LEFT JOIN customer_group AS cg ON c.value = cg.customer_group_id
WHERE path = 'customer/create_account/default_group';
The query will also show any store level overrides. Maybe you can add the result to the original question.
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
add a comment |
The default customer group id can be configured under
System > Configuration > Customer Configuration > Create New Account Options
Check the value of the Default Group select field. Also check if you override that setting on a store view level.
UPDATE: If you deleted the configured customer group (e.g. General), and then created a new one with the same name, it would actually lead to the behavior you describe. Run the following SQL to check:
SELECT c.*, cg.customer_group_code AS `The Real Group Code`
FROM core_config_data AS c
LEFT JOIN customer_group AS cg ON c.value = cg.customer_group_id
WHERE path = 'customer/create_account/default_group';
The query will also show any store level overrides. Maybe you can add the result to the original question.
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
The default customer group id can be configured under
System > Configuration > Customer Configuration > Create New Account Options
Check the value of the Default Group select field. Also check if you override that setting on a store view level.
UPDATE: If you deleted the configured customer group (e.g. General), and then created a new one with the same name, it would actually lead to the behavior you describe. Run the following SQL to check:
SELECT c.*, cg.customer_group_code AS `The Real Group Code`
FROM core_config_data AS c
LEFT JOIN customer_group AS cg ON c.value = cg.customer_group_id
WHERE path = 'customer/create_account/default_group';
The query will also show any store level overrides. Maybe you can add the result to the original question.
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
edited Jun 12 '13 at 13:49
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
answered Jun 12 '13 at 12:41
VinaiVinai
12.6k13176
12.6k13176
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
add a comment |
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Enable Automatic Assignment to Customer Group is disabled and moreover the Default Group is set to General.
– Shathish
Jun 12 '13 at 13:29
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
Added more info in main answer.
– Vinai
Jun 12 '13 at 13:49
add a comment |
Review customer_group table, there is should be following groups with correct id:
0 - Not Logged In
1 - General
2 - Wholesale
3 - Retailer
Maybe during db importing/exporting id filed was generated incorrectly.
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
add a comment |
Review customer_group table, there is should be following groups with correct id:
0 - Not Logged In
1 - General
2 - Wholesale
3 - Retailer
Maybe during db importing/exporting id filed was generated incorrectly.
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
add a comment |
Review customer_group table, there is should be following groups with correct id:
0 - Not Logged In
1 - General
2 - Wholesale
3 - Retailer
Maybe during db importing/exporting id filed was generated incorrectly.
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
Review customer_group table, there is should be following groups with correct id:
0 - Not Logged In
1 - General
2 - Wholesale
3 - Retailer
Maybe during db importing/exporting id filed was generated incorrectly.
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
answered Jun 12 '13 at 11:00
mageUzmageUz
5,71332248
5,71332248
add a comment |
add a comment |
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